privacy policy

Effective Date: 08/26/2024

Introduction

At hypeschool ("we," "us," "our"), we are committed to protecting the privacy and security of our users' information, especially that of students and educators. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with our platform ("Hypeschool AI", "Platform", "Service"). By using Hypeschool AI, you agree to the terms of this Privacy Policy.

Our Service is designed for educators and educational institutions, and we strictly adhere to applicable federal student privacy laws, including the Family Educational Rights and Privacy Act (FERPA) and the Children's Online Privacy Protection Act (COPPA).

1. Information We Collect

We collect information in the following categories to provide and improve our Service:

  • Account Information: When creating an account, we collect your name, email address, password, and role (educator, administrator, etc.). If you are associated with an institution, we also collect the name of the institution.

  • Student Data: We collect student-related information provided by educational institutions, educators, or students themselves. This may include student names, grades, attendance, and other academic records. We minimize the data we collect and protect it rigorously by anonymizing or masking sensitive student data when interacting with third-party services. We ensure that no personally identifiable information (PII) is transmitted to third parties unless necessary for the Service.

  • User-Generated Content: We collect questions and feedback you provide while interacting with the Hypeschool AI platform.

  • Usage Data: We track how users interact with our platform, including features used, time spent on the platform, and device information.

  • Technical Data: This includes IP addresses, browser types, device details, and operating systems to ensure compatibility and optimize user experiences.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services, ensuring a personalized experience for users.

  • Support and manage user accounts, including authentication and access control.

  • Analyze usage patterns to enhance platform performance.

  • Communicate updates, account-related information, or respond to inquiries.

  • Protect our platform's integrity by detecting fraud and enforcing our Terms of Service.

  • Comply with legal obligations as required by federal or state regulations.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information in the following scenarios:

  • Service Providers: We work with trusted third-party vendors (e.g., hosting providers) to support and improve the Hypeschool AI platform. These vendors are contractually required to safeguard your data.

  • Legal Compliance: We may disclose information if required by law (e.g., in response to subpoenas or court orders).

  • Business Transfers: In the case of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Retention and Deletion

We retain personal information only as long as necessary for its intended purpose. Educators and institutions can request deletion of their data by contacting us. Parents or guardians can request the deletion of student data by contacting the educational institution or us directly.

5. Security

We implement industry-standard security measures, including encryption and regular security reviews, to protect your information. While no system is completely secure, we strive to use the best available technologies to safeguard your data.

6. Access and Control

Parents or guardians have the right to review their child's personal information, correct inaccuracies, and request deletion. Please contact us at [Your Contact Information] to exercise these rights.

7. Third-Party Vendors

Hypeschool AI works with third-party providers such as Amazon AWS, Supabase, and OpenAI. These vendors receive only the information necessary to provide their services (e.g., hosting, AI-driven features). We ensure that these partners adhere to strict data protection standards. OpenAI and similar AI providers do not use any PII, conversations, or student data for model training.

8. Compliance with Student Privacy Laws

We adhere to FERPA and COPPA, ensuring student data privacy. If you believe we have violated these laws, please contact us at [Contact Email].

9. Data Usage Compliance (Google Single Sign-On)

Hypeschool AI’s use of information received from Google APIs follows the Google API Services User Data Policy, including Limited Use requirements.

10. International Data Transfers

If you access Hypeschool AI from outside the United States, your information may be transferred to and processed in the U.S. By using our service, you agree to the transfer of your data.

11. California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA). While we do not sell personal information, California residents can request access to or deletion of their data by contacting us.

12. EU/EEA and UK Data Subjects

Data subjects from the EU/EEA or UK have rights under the General Data Protection Regulation (GDPR). This includes the right to access, correct, or delete personal data. Contact us to exercise these rights.

13. Changes to This Privacy Policy

We may update this policy from time to time. We will notify users of significant changes via the platform or email. The latest version will always be available on our website.

14. Age Restrictions

Hypeschool is intended for educators and students. We do not knowingly collect information from children under 13 without parental consent. If we learn that we have collected information from a child under 13 without consent, we will delete it promptly.

15. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

  • Email: ely@hypeschool.ai

  • Address: 7017 N. 10th St., 301 , McAllen TX 78504